CBR Engineering

About The Project

We designed this prototype application to provide businesses and individuals with a comprehensive solution for managing the repair and maintenance of their electronic devices. This platform allows you to easily submit your damaged circuit board for repair, track the repair process, and receive updates on the status of your repair.

Challenges

Designing a prototype application for CBR Engineering came with several challenges. One of the significant challenges would be creating an interface that is intuitive and user-friendly, allowing users to easily select their needs and services. The application would need to be secure and reliable.. Incorporating features such as payment and tracking tools, and real-time updates can enhance user experience but add complexity to the design.

Key Challenges

• Creating an intuitive and easy-to-use interface for users to track and get information on their repairs.
• Ensuring the application is secure and reliable for protecting customers' personal and device information.
• Incorporating features such as real-time updates and repair status notifications to enhance user experience and make the process more efficient.
• Utilizing various payment options so users may feel comfortable making payments in a manner they are comfortable with.
  

Solution

To address the challenges faced during the design process of the electronic device repair application, we created an intuitive and easy-to-use interface that allows users to track and get information on their device repairs. Our team implemented robust security measures to ensure the safety of customer and device information. We incorporated features such as real-time updates and repair status notifications to enhance user experience and make the process more efficient. Overall, the application provides a comprehensive platform for users to track and manage their device repairs with ease.

Key Features

• Diagnostic and Repair Reporting: The application enables the company to update and track any diagnosis and repairs for customers to see.
• Inventory Management: The application provides tools for managing inventory of components, equipment, and tools needed for repairing circuit boards, including tracking of stock levels and re-ordering when necessary.
• Customer Relationship Management: The application allows the repair company to maintain a database of customer information, including project history, contact information, and communication logs, to help build strong relationships with existing and potential customers.